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Safer gambling and where to get help
Free, confidential help in Great Britain, and the controls every licensed casino must offer.
Nothing on this page links to a casino. If gambling has started to cost more than you meant it to, in money, time or sleep, these services are free and none of them will judge you.
Talk to someone
The National Gambling Helpline, run by GamCare, answers on 0808 8020 133 at any hour, and by live chat on its site. In Wales the NHS Wales gambling helpline is on 0808 281 9265, also around the clock.
Check where you stand
BeGambleAware has a short self-assessment and explains the treatment you can reach through the NHS and charities.
Shut the door
GAMSTOP excludes you from every online gambling business licensed in Great Britain for six months, one year or five years. Blocking software such as BetBlocker and Gamban stops gambling sites on your devices.
Tools every licensed casino has to give you
- Deposit limits. Since 31 October 2025 a new customer is asked to set one when registering or first depositing. A lower limit works straight away; a higher one waits 24 hours.
- Time-outs and self-exclusion on the casino itself, which also cover the other sites run under the same licence.
- Reality checks and your net position on screen while you play.
- Your history: deposits, withdrawals and play are in your account so you can see the total.
Signs it is worth stopping
- Chasing losses with a bigger deposit.
- Hiding how much you play from people close to you.
- Borrowing, or using money meant for bills.
- Feeling restless or low when you are not playing.
Your bank can usually block gambling payments on your card from its app. Citizens Advice explains how to ask.