18+Not intended for anyone under 18We are not a gambling operatorNeed to talk? GamCare 0808 8020 133 · BeGambleAware
Red velvet curtains drawn back from an empty green baize table under a brass lamp

Home › The houses › Jackpotjoy

House 13 of 16 · since 2010

Jackpotjoy: open online since 2010

A bingo-and-slots brand that shares its licence, its rules and its self-exclusion with Virgin Games.

How long it has been open

The registry's current record for jackpotjoy.com dates from 3 August 2001. The first copy of the address in the Web Archive that reads as a gambling site dates from 4 April 2010, so on 3 November 2026 Jackpotjoy had been open online for 16 full years under this name.

The title on that copy:

Bingo | Play Online Bingo | Bingo Site of the Year! | Jackpotjoy.com

Before that, the earliest copy on this address (4 March 2005) carried the title “Sorry this site is currently down so we can add further enhancements.”, which is not a gambling page, so it does not count towards the house's years.

Open that archived copy

Who holds the licence today

  • Gamesys Operations LimitedRegister account 38905 · licence 038905-R-319430-023 · remote casino licence active since 1 November 2014
  • jackpotjoy.comAddress status on the register: Active

Open the register entry

The same account lists 12 web addresses in all, so Jackpotjoy shares its licence, its rules and its self-exclusion with other sites. See the addresses on the register.

Regulatory record

The register lists 1 action against Gamesys Operations Limited (account 38905). Each entry gives the decision date and the outcome; the full statement is on the Commission's actions page.

  • 22 November 2023
    Financial penaltyConditions attached to the licenceWarning

    The published figure is £6.07 million.

Rule changes it has traded through

Every change below came into force after Jackpotjoy first appeared online as a gambling site. Sources are on the rules timeline.

  • A British licence for everyone who serves Britain. From this day any casino taking bets from players in Great Britain needs a Commission licence, wherever it is based. That is why so many licences on the register start on 1 November 2014.
  • Checks before the first bet. Age and identity have to be confirmed before a customer can deposit, play a free demo or gamble, instead of at the first withdrawal.
  • GAMSTOP becomes compulsory. Every online operator has to take part in GAMSTOP, so one self-exclusion closes the door at all of them.
  • No more gambling on credit cards. Casinos stop taking credit cards, including credit cards loaded into e-wallets.
  • Slower, plainer slots. Online slots lose autoplay and turbo spins, take at least 2.5 seconds a spin, stop celebrating returns no bigger than the stake and show the running net position. Withdrawals can no longer be reversed.
  • The same pace for table games. The game-design rules reach every online casino game; games other than slots take at least five seconds a round.
  • Money checks at £150. A light check of financial vulnerability is due once a customer's net deposits reach £150 in a rolling 30 days.
  • A ceiling on slot stakes. A single slot spin is capped at £5 for players aged 25 and over; the £2 cap for players aged 18 to 24 followed on 21 May 2025.
  • Limits offered from the start. New customers are asked to set a deposit limit when they register or first deposit. Raising a limit waits 24 hours; lowering it works at once.
  • Wagering capped at ten times. Play-through on promotional funds can no longer exceed ten times the amount given, and one offer cannot mix products such as slots and sports.
  • Complaints bodies under consumer law. Dispute services for gambling are now accredited under the Digital Markets, Competition and Consumers Act 2024.
  • A deposit limit means total deposits. Only a limit on gross deposits may be called a deposit limit, and it has to be offered as a minimum.

← Genting CasinoSky Vegas →

Amber pendant lamps over empty green-felt tables
A long run is something to look up, not something to bet on.Jackpotjoy

Before you pick a house

Age is not a promise of anything at the tables. Set a deposit limit when the casino asks, treat what you spend as the cost of the evening, and walk away when it stops being fun.

Free, confidential help: GamCare on 0808 8020 133, BeGambleAware, or block every licensed site at once with GAMSTOP.

This guide is not intended for anyone under 18.